Conflict is an integral, unavoidable element of human interaction both in the private and professional contexts. When conflicts escalate, it is not unusual to find yourself in court. Ways out of the conflict are sought on the basis of legislation, or rather its interpretation. As a result there is often no winner but always losers and it is not uncommon for all those involved to remain unsatisfied. This even applies where a court or out-of-court settlement has been reached.
The reason for this lies in the fact that, in court, neither does the cause of the underlying problems play a part nor are the real interests of the parties to the conflict studied and discussed. This is where mediation comes in.
Mediation is out-of-court conflict resolution that takes into account all the personal and business aspects of those involved. The parties to the conflict remain autonomous and determine for themselves the content, scale and result of the procedure. This leaves the door open for a face-saving solution that works because those involved have mutually agreed to it.
It is only in this way that one can obtain a clear view of how to objectively tackle the problems and causes of the conflict. This above all is the basis for a good “gut feel” of all those involved at the end of the mediation. Whether a solution will work is not decided by the mind but by the gut.
Our mediators will be happy to assist you in the areas of alternative dispute resolution, conflict management and mediation.
Would you like to learn more about mediation? … We look forward to your call!